Effective date: 1st September 2020
PII we collect
We collect the following Personally Identifiable Information from users who buy our products or services: name, e-mail address, telephone number, address, bank account details and/or transferWise account number.
We also use “cookies” to collect certain information from all users, including web visitors who don’t buy anything through our website. A cookie is a string of data our system sends to your computer and then uses to identify your computer when you return to our website. Cookies give us usage data, like how often you visit, where you go at the site, and what you do.
Our use of PII
We use your Personally Identifiable Information to create your DistroBuddy artist account for the DistroBuddy digital music distribution service (“Service”), to operate the service, to communicate with you about products and services you’ve purchased, to offer you additional products and services, and to bill and account to you. We also use that information to the extent necessary to enforce our website terms of service and to prevent imminent harm to persons or property.
Protection of PII
We employ data security tools to protect Personally Identifiable Information. Unfortunately, even with these measures, we cannot guarantee the security of PII. By using our website or the service, you acknowledge and agree that we make no such guarantee, and that you use our website and the service at your own risk.
Contractor and other third party access to PII
We give certain independent contractors access to Personally Identifiable Information. Those contractors assist us with providing artist services. All those contractors are required to sign contracts in which they promise to protect PII using procedures reasonably similar to ours. (Users are not third party beneficiaries of those contracts.) We also may disclose PII to lawyers, collection agencies, or law enforcement authorities to address potential authorised use policy violations, other contract violations, or illegal behavior. And we disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property. Finally, we may share PII in connection with a corporate transaction, like a merger or sale of DistroBuddy or affiliated companies, or a sale of all or substantially all of our assets or of the product or service line you received from us, or a bankruptcy.
As noted above, we compile website usage statistics from data collected through cookies. We may publish those statistics or share them with third parties, but they don’t include PII.
Accessing and correcting your PII
You can access and change any Personally Identifiable Information we store through the service “account” page.